Dr Prerna Kohli

5 Golden rules of good talking and listening

Golden Rules of Listening, Golden Rules of Speaking
Dr. Prerna Kohli’s guide to the golden rules of Good talking and listening

The 5 golden rules of good talking are:

Convey messages in a clear and effective manner: This should go without saying. If you are going to say anything at all, then it should be as clear and as concise as possible. If people get the feeling that you or your message are confused or that you are just using small talk to fill up time and/or embarrassment, they may switch off. They may also label you as a time-waster and shun your company. The key here is to make sure that you’ve actually got something to say before you open your mouth. If not, just make jokes or, if British, speak in irony. This is the first Rules of Good Talking

Use clear and unambiguous language: Avoid long, complex, or jargon-filled sentences, and keep your message as clear, simple, and to the point as possible. For example, empty expressions such as ‘best practice’, ‘core competencies’, ‘evidence-based’, and ‘moving forward’ are as pretentious as they are annoying, and almost designed to make you appear like a soulless corporate monkey.

Use non-verbal methods of communication: Think laterally. Think creatively. Support and enhance your message with non-verbal tools such as a diagram, prop, powerpoint presentation, or video. It is far more effective to pass a message through several media, in this case sight as well as hearing. 

Use repetition: If provided with a list, people best remember the first item (primacy effect) and the last item (recency effect) on the list. Therefore, if something is particularly important, say it twice: once at the beginning and once at the end. If a concept is particularly difficult or unwelcome, it may be worth building up to it over a period of time, and then to repeat it until it has been both understood and—crucially—accepted.

Check understanding: 

Yes, again. After going through a complex or difficult concept, make sure that the concept has been understood before you move on or leave. By getting your interlocutor(s) to grapple with the concept and translate it into their own words, you are not only checking understanding but also reinforcing learning and memorization.

Learn more about Dr. Prerna Kohli

“You can talk with a close friend or relative about what’s troubling you; it’s not the same as professionally-trained experienced psychologist who knows exactly what kind of help you need – Dr. Prerna Kohli.”

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About Dr. Prerna Kohli

She is a 100 women Achievers Award Winner (2016) from the Honorable President of India, Shri Pranab Mukherjee

Dr. Prerna Kohli is a Clinical Psychologist, a Public Speaker, a Workshop Facilitator and a Holistic Practitioner. She offers Heart-based workshops and lectures that focus on Life Balance, Self-awareness and Inner Peace. Dedicated to sharing her knowledge and compassion with others, Prerna blends intuitive wisdom with solid understanding, creating a powerful holistic approach, specializing in the areas of Emotional change.

Dr. Prerna Kohli is a leading Child Psychologist in India and provides both parents and children counselling on raising healthy and well rounded children.